Refund policy

Last updated: June 10, 2024

Thank you for shopping at Tropical Bear Coffee. We strive to provide you with the finest quality coffee and accessories. However, we understand that sometimes issues may arise. Please read our refund policy carefully.

Returns

Unfortunately, we do not accept returns or exchanges on any products purchased from our online store, unless the item received is incorrect or damaged.

Incorrect or Damaged Products

If you receive an incorrect or damaged product, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly. To help us assist you efficiently, please provide your order number and clear photos of the incorrect or damaged items.

Contact Us

If you have any questions about our refund policy or need to report an issue with your order, please contact our customer service team at contact@tropicalbearcoffee.com .

We're here to help!